On my IBM DS Storage DS4300 , I get this error when try to reset
Whenever a user is added, a password is entered by the administrator. Only a user with administrator rights can then reset the user ID with a new initial password. For any DS CLI command can be found in the IBM System Storage DS8000:.
reset storageSubsystem diagnosticData;
reset is overloaded
Enter password:
Access granted -- user is 'shellUsr'
LSI Logic RAID Controller
Copyright 2003-2010 LSI Logic Corporation. All Rights Reserved.
Copyright Wind River Systems, Inc., 1984-2003
VxWorks: VxWorks5.5.1 Kernel: WIND version 2.6
Model: 2882 Firmware version: 06.60.34.00
-> reset storageSubsystem diagnosticData;
'reset' is overloaded - Please select:
1: reset__Q25dlmgr19DriveDownloadStatusQ35dlmgr19DriveDownloadStatus12ReturnStatus
2: reset__Q23dnm13DevNumManager
3: reset__Q34sofd12SofdDwnldMgr28SofdFirmwareUpdateDescriptor
4: reset__Q24mdat18MetadataVolManager
5: reset__Q23evf10CmdHandler
6: reset__Q24rmvm16RemoteMsgManager
7: reset__Q23evf17HierarchyListener
Enter <number> to select, anything else to stop: 3
undefined symbol: diagnosticData
->
What Caused the Problem?
A controller was not able to process host I/O requests for an extended period of time (perhaps several minutes). This caused diagnostic data to be collected for both controllers and this problem to be reported. The Recovery Guru Details area provides specific information you will need as you follow the Recovery Steps.
Important Notes
- Diagnostic data can be used by your technical support representative to diagnose potential problems.
- To correct this problem, you must do one of the following:
- Save the diagnostic data to a file.
- Reset the diagnostic data status.
5 | Execute the following command: reset storageSubsystem diagnosticData;
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Note: The commands in this procedure are formatted as they are used in the CLI. Refer to the EMW online help for assistance with formatting these commands for the Script Editor. |
The username/password may be one of the following combinations:
- shellUsr/wy3oo&w4
- shellUsr/infiniti
- shellUsr/y2llojp